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Hotel Marco Polo | Andorra
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FREQUENTLY ASKED QUESTIONS FAQs

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What time can I check-in?

From 3p.m. you can check-in. If you arrive earlier, we can store your suitcases in the fourth boot at reception.

What time do I have to leave the room (check-out)?

The time to check-out and leave the room is until 11 a.m.

Can I leave the room later?

It is possible to check-out later for a fee depending on the check-out time and subject to availability.

Do you accept pets in your hotel?

Sorry, pets are not allowed.

Can I connect to Wi-Fi?

Yes, it is available for free throughout the hotel.

Is parking available?

Yes, we have parking with a supplement of € 8 / day, depending on availability upon arrival at the hotel.

What are the rates for children?

Babies from 0 to 5 years old and children from 6 to 12 years old will be considered. From the age of 13 will count as an adult.

Are cots available?

Yes, we have cots available for free. Request it when you make the reservation.

Can I store my bike or ski?

In winter, if you come to Andorra with the intention of skiing, we have locked lockers to store your snowboard or ski by paying a deposit that will be returned at the end.

In summer we offer you a bicycle storage area with video surveillance, a workshop with tools and a cleaning area, upon payment of a € 10 deposit.
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