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Hotel Marco Polo | Andorra
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FREQUENTLY ASKED QUESTIONS FAQs

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What time can I check-in?

From 3p.m. you can check-in. If you arrive earlier, we can store your suitcases in the fourth boot at reception.

What time do I have to leave the room (check-out)?

The time to check-out and leave the room is until 11 a.m.

Can I leave the room later?

It is possible to check-out later for a fee depending on the check-out time and subject to availability.

Do you accept pets in your hotel?

Sorry, pets are not allowed.

Can I connect to Wi-Fi?

Yes, it is available for free throughout the hotel.

Is parking available?

Yes, we have parking with a supplement of € 8 / day, depending on availability upon arrival at the hotel.

What are the rates for children?

They will be considered as babies from 0 to 5 years and children from 6 to 12 years. From the age of 13 it will count as an adult.

Are cots available?

Yes, we have cots available for free. Request it when you make the reservation.

Can I store my bike or ski?

In winter, if you come to Andorra with the intention of skiing, we have locked lockers to store your snowboard or ski by paying a deposit that will be returned at the end.

In summer we offer you a bicycle storage area with video surveillance, a workshop with tools and a cleaning area, upon payment of a € 10 deposit.
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